Interview LaboratoryStart a conversation

Inside the conversation

Working approaches to the moments that make an interview useful.

The first question

Set a direction without deciding the answer in advance.

The opening question shapes the space in which the rest of the interview happens. A very broad invitation can leave the candidate guessing, while a narrow one can hide useful context.

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The follow-up

Stay with the answer long enough to understand it.

A prepared question list is useful until it prevents the interviewer from listening. The follow-up is where the conversation can become specific.

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Shared judgement

Compare interpretations before they harden into conclusions.

Two interviewers can hear the same answer and remember different things. A shared debrief makes those differences visible.

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Listening under pressure

Notice what happens when an interview becomes difficult.

Time pressure can turn listening into waiting for a familiar phrase. Participants examine how that habit affects the next question.

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