People and practice

Shapes the relationship between real interview situations and the learning experience. Keeps the practice grounded in what participants need to understand. Works with facilitators to choose situations that invite meaningful practice, then reviews whether the learning discussion returns to the original question.

Guides questioning exercises and the conversations that follow them. Helps participants describe what happened before judging the outcome.

Supports individual reflection on interviewing and listening habits. Connects a learning discussion with a practical next step.

Coordinates professional and programme enquiries. Connects the participant’s context with the responsibilities of the learning practice.